FAQ

Thank You For Visiting Our FAQ Page

Who is the Ottawa Home Services Group?

We are the collaboration of 3 of Ottawa’s top experts in the Home Services industry.  With a combined experience of over 40 years in the industry we bring the best of the best to your door, offering premium quality, efficiency, service and pricing. All of this under one roof. One call and we do it all.

What makes you experts in your fields?

Along with the vast experience that we possess, our technicians are trained and certified by the IICRC and we continue our education in the industry by upgrading our skills and techniques to the cutting edge of the industry standards.

Who are your affiliate partners?

Our partners who are all experts in their respective fields are: Mel Construction and Granite, ECO-PRO, and Dr.Clean Air

Are you bonded and insured?

Yes. We carry fully liability insurance, and our employees have a criminal reference check done on them.

Do you guarantee your work?

We 100% guarantee our work. If you are for any reason not satisfied, we will return and fix the problem ASAP to your satisfaction.

For your Cleaning Services, do you use Eco-friendly products?

When it comes to cleaning, we are the industry’s top specialists in green and eco-friendly cleaning services. We can customize your cleaning to be scent free, natural and take it to whatever level you need it to be in order for you to be comfortable and safe.

Do you offer a free consultation and accurate estimates?

We usually recommend consultation before any work is done in or on your home. Our consultations are completely complimentary and are important for both us and our customers so that we are on the same page about expectations, costs and ideas. Our estimates are usually very accurate, but like anything else in life there are sometimes unforeseen situations that can arise to increase time and workload. In these instances, we will contact the client and make them aware of the situation and they can make an informed decision on how they would like us to proceed.

Do you offer financing?

Yes we do! All you need to do is fill out a financing application, and we can arrange a quick approval with our lenders. It’s that easy.

How do we get started?

Great question! Either call us today at 613-749-1234 or fill out our contact form on our contact page and one of our associated will be in touch you a soon as possible. Usually within the hour. Please leave as much information about which service you are inquiring on, as well as a phone number that you can be easily reached at.